Certifications

Following is a list of our Business and Technical Certifications:

Federal Certifications:

Small Business Administration (SBA) - 8(a) certification – expiration 04/01/2011

Small Business Administration (SBA) – Small Disadvantaged Business Certification
GSA Federal Supply Service - Schedule 70
Contract # GS-35F-0723P
Expiration Date: August 6, 2009
SINS:
132-33 Perpetual Software
132-34 Maintenance
132-50 Training
132-51- IT Professional Services

GSA Federal Supply Service – Schedule 36 (3FNCO)
Contract # GS-25F-0153M
Expiration Date: April 22, 2007
SINS:
51-501 Needs Assessment & Analysis, and Perpetual Software
51-509 Network Connectivity Support Service
51-504a File Organization & File Maintenance
51-505 Documents Products Services
51-506 Document Conversion Services
51-508 Litigation Support Services (LSS)
GSA Connections Contract – Telecommunications & Data Services
Contract# GS00T03AHD0008
Expiration Date: April 11, 2010
Telecommunication Related Services– Solutions & Service

State Certifications:

New York
State of New York OGS BackDrop Contract – Professional Services
Contract # CM171A
Expiration Date: December 31, 2005
Consulting & System Integration
l Application Development – Mainframe, Midrange & PC
l System Management – Mainframe, Midrange & PC
l Business Process Analysis (BPA) & Business Process Re-Engineering
l Data Conversion
l Desktop Asset Management
l Electronic Commerce (EC) & Electronic Data Interchange (EDI)
l Help Desk Services
l Imaging Services
l Information Security
l Internet/Intranet Application Services
l IT Management & Planning
l Local Area Networks (LANs)
l Technology Procurement (Market watching)
l Telecommunications Services
l Web Hosting Services
l Workflow Management Services

Pennsylvania

State of Pennsylvania Department of General Services – Minority Business Enterprise
Certification #: 060831 Countdow
Expiration Date: August 31, 2006
91710 Business Process Re-engineering
92065 System Integration
96013 Information System Support
96101 Business/Management Consulting
96103 Information Management Consulting
National Minority Certifications:
NY/NJ Minority Supplier Development Council (MSDC)
SBA 8(a) Minority Program
SBA Small Disadvantage Business Program
State of Pennsylvania OGS Minority Business Enterprise
Technical Certifications:Telecommunications

VOICE

Northern Telecom: PBX Consulting, Implementation & Disaster Recovery
Northern Telecom Sl-100
Northern Telecom Meridian One Option 11-81
Norstar Electronic Key Phone Systems
Fujitsu
Fujitsu Starlog Ii PBX
Fujitsu 196 PBX
Fujitsu 960
Fujitsu Focus Elite PBX
Trading Room Equipment
V-Band Viax Digit Turrets
V-Band Vk 60 Turrets,
Plant Equipment Turrets,
Plant Equipment E911 Telephone Systems
Peripherals
Paging Systems
Ups and Batteries
Call Accounting Systems
Call Accounting System Consulting, Installation & Billing Recovery
Cintech
Telemate Telerate
Mysoft
Voice Mails
Interactive Voice Response Systemsb
MERIDIAN MAIL VMX NT STARTALK VOICE MAILTALKX DIGITAL SPEECH

AVAYA Product and Services Offering

Definity Enterprises Communications Servers (ECS)
l Definity ECS-R supports up to 29,000 ports and 600 ACD groups
l Definity ECS-SI supports up to 2,800 ports and 99 ACD groups
l Definity ECS-CSI supports up to 600 ports and 99 ACD groups
l Definity One supports up to 240 stations, 168 trunks and 99 ACD groups over a Windows NT
platform.
l Definity BCS Business Communication System
All Definity PBX Switches above release 10 are Voice over IP and Network Solution ready.
AVAYA ECLIPS Family
l Avaya IP600 Internet Protocol Communications Server
l Avaya R300 Remote Office Communicator (WAN interface with digital, analog, and IP)
l Avaya Definity IP Solution – IP enabled PBX solution
l Avaya Enterprise Directory Gateway – single point of administration across all systems
l Avaya IP Telephones – 10\100 Base T Ethernet connection with built-in hub
l Avaya IP Softphones – Supports 100% Avaya telephony features with improved audio
quality with iClarity
l Cajun Ethernet Switch – Policy Manager for multi-services and convergence
Definity Wireless Business System - Full featured as any wired phone system with call
management tools and added mobility.
Avaya Interactive Voice Response System - Full bodied voice response system with call
management tools.
Customer Relations Management (CRM) and CRM Software Solutions
Definity Anywhere
l Centre Vu BCMS VU- Basic Call Management System
l Center Vu software solutions – Business Advocate and Call Management System
Intuity Audix Multimedia Message Server (Voice Mail System)
l MAP 5P is the smallest configuration, supporting up to 3,000 subscribers
l MAP 40P single or multi location, supports up to 7,500 subscribers
l MAP 100P is the largest model, designed for the largest single or multi-location
organizations, supports up to 10,000 subscribers
l Intuity Message Manager – organize and prioritize your messages in one
l Internet Messaging – reach e-mail users worldwide via the Internet
l Intuity Fax – conveniently manage both voice and fax messages within the same password
protected mailbox
Avaya \ Bogen Overhead Paging Systems
l A variety of Telephone Paging Amplifiers
l Call Stacker
l Zone Paging Modules
l Paging Control System Expansion
l Ambient Level Controller
l Multi-Tone Generators
l Multi-Zone Microphones
l A variety of Speakers and Horn
Avaya Enterprise Data Switches
880 Multi-service Managed Switch
580 Multi-service Managed Switch
770 Multi-service Managed Switch
330 Stackable Multi-service Managed
Switched
133 Managed Work Group Switch
Management Platforms
l Cajun View Suite
l Cajunview
l Openview
l SNMP
Avaya Wireless LAN Technology
l Avaya Wireless Access Server
l Avaya Wireless Indoor\Outdoor Routers and Bridges
l Avaya Wireless Access Points
l Avaya Wireless Residential Gateway
l Avaya Wireless PC Cards (GOLD) and desktop adapters
l Avaya Wireless USB adapters
l Wireless Range Extender Antennas
Services include:
l Project Management
l Site Survey for system install as well as wireless LAN
l Design and Consulting services
l Installation and Testing
l Trouble shooting
l Training
l Maintenance and support
l Remote Maintenance
l Repair and follow up
l Moves adds and changes
Countdown Technologies has on staff and access to the following Avaya Certified Personnel
l ACACN – Associate Communication Networking
l ACSCD – IP Telephony Specialist (Design)
l ACSCD – IP Voice Specialist (Design)
l ACSCD – LAN Specialist (Design)
l ACSCD – Messaging Specialist (Design)
l ACSCD – Contact Center/CRM (Design)
l ACSCI – Definity Basic I & II Specialist (Implementation)
l ACSCI – Definity Advanced Specialist (Implementation)
l ACSCI – LAN Specialist (Implementation)
l ACSCI – IP Telephony Specialist (Implementation)
l ACSCI – Messaging Specialist (Implementation)
l ACSCI – Contact Center/CRM (Implementation)
l Also there are Solution Individual Avaya Certified Personnel (Wireless, Wireless LAN etc.).
Networking Consulting Team Experience & Certifications
Certifications:
CISCO: AVVID, CIPT, CCNA, CCDA, CCNP, CDP & CCIE
Nortel Network: Certified Specialists
Avaya Certified Specialists
Microsoft:
MCSE NT3.51, NT4.0, WIN2K, MCT, EIT
IBM Tivoli: Certified Consultant
HP: Certified Consultant in Network Node Manager 6.x (Unix/
NT), & Vantage Point Operations (ITO)
Citrix: Certified Administrator in Metaframe 1.8
NetAnalyst: Sniffer Certified
ISS: CISSP
RCDD ISP Certified, Design Specialist
BICSI Certified Specialist
AutoCAD 14/2000 Certified Specialist
Ortronics Certified Specialist
Siemons Certified Specialist
Local 3 Local Partners
Operating Systems:
Win95, 98, NT 3.51,4.0, 2K
HPUX 9/10/11.x
IBM Aix 4.x, RS/6000
SUN Solaris 2.3/4/5/6/7/8,
Cisco IOS, Catalyst version 1-5.2
DEC Alpha, Pathworks
SCO-UNIX
Novell Netware 3/4/5.x, UnixWare, RedHat Linux
Programming:
C & K - Shell Scripting, Perl, Expect, C, C++, Java, HTML, CGI, C-Tree, C-Scape, R-Tree,
Assembly, AWK
WAN Technology:
Cisco Routers 800, 1600, 2500, 2821, 3600, 4000, 4500, 7200, 7500, 8500, ESR10000,
GSR12000, ONS15454
Cisco Catalyst 5000, RSM 7000,25/29/75XX/2948g /7513’s,Nortel AN, ASN, BLN, BCN Routers,
SONET, ADSC, ISP, ASP, CLEC, TSP, FDDI, Private Line, Frame Relay, ATM, Synch Research
FRAD/FRAP, Cisco Voice Over IP, ISDN, Serial CSU/DSU, Stratacom, FORE Systems ASX
1//2/4000 ESX3000, DSC, DXC, T1/T3, OC3/12, DS1/3, TDM,VOIP, VOFR, Wireless, Shiva Land
Rover, Nortel Rapport, Nortel CVX, Nortel RAC, ARN, AHN, Digiboards, Cabletron MMAC/Smart
Stack/Switch, Avaya Routers & Switches (Cajun)
LAN Technology:
ArcNet, Ethernet, Fast Ethernet, Gigabit Ethernet, 4 & 16 Mbps TokenRing, Cisco Switches
Network & Legacy Protocols: IP, IPX, RIP, RIP II, OSPF, EIGRP, IGRP, BGP, DLSw, DECNet,
AppleTalk, HSRP, DNS, SNMP, SNA, SRB, STUN, SDLC, PPP, X.25, SMDS
Management Technology:
HP OpenView Network Node Manager 4/5/6.X, HP Vantage Point Operations (ITO), HP ManageX,
Nortel Site Manager, Nortel Optivity, Xylan, xEMS, IBM/Tivoli Netview, Tivoli Distributed Monitoring/
EnterpriseConsole/User Administration/Software Distribution/ RemoteControl, Cisco Works,
CiscoView, CiscoWorks2K, Alcatel NM, RFL Imux 2000, SMS, BMC Patrol, CA, Concord,
SPECTRUM, ADC/Kentrox Alarm Utility, NetScout RMON Agents, CWSI, Visual Uptime,
Enterprise PRO, Netsys, Distributed Sniffers, LANMaster, RouterPM
Security:
We offer Vulnerability Assessments, Penetration Testing,Risk Analysis and Policy and Procedure
Establishment asSolutions for eBusiness Security, Mainframe Support, and/or implementation of
the following hardware and software solutions: 3Com Radius Server, Cisco ACL Manager, Private
Eye, Cisco IDS NetRanger, Raptor Firewall, Cisco Firewall IOS, PC Firewall, PIX, & Check-Point,
Mainframe Security Software’s RACF & ACF2
Engineering Certifications
Ph.D, M.Sc., B.Sc Mechanical Engineering, FE, PE, EE
B.Sc., Fire Protection Engineering, A.A. Computer Science
American Society of Heating, Refrigeration, and Air Conditioning & Engineers (ASHRAE)
American Society of Mechanical Engineers (ASME)
US Green Building Council (USGBC) & LEED
National Fire Protection Association (NFPA)
BOCA International, Society of Fire Protection Engineers (SFPE)
Consulting & Application Team Experience &
Certifications
E-Commerce: IBM Webshere/Commerce Suite, iPlanet, BEA Weblogic, Apache, Oracle
Application Server, Allaire’s Cold Fusion, Microsoft IIS/Transaction Server, iTP Web Server, Visual
Cafee, Visual Age, Forte for Java, Rational, Webgain, HP Bluestone, Intershop
Applications: iPlanet Suite, Rational Development Suite, ERWin, Designer 2000, Rational Test
Suite, Mercury Test Suite, Junit, IBM MQ series, IBM Intelligent Miner, IBM Text Miner, SAS
Enterprise Miner, TIBCO, iPlanet Integrated Server, BEA process Integrator, Microsoft Biztalk,
Vignette, Bladerunner, Brio, Humming Bird, IBM, SUN iPlanet, Microsoft Sharepoint, Business
Objects, Cognos, SAS, Ardent, Informatica, Microstrategy, MSAnalysis.
SUN Solaris, HP-UNIX, Windows, AIX, UNIX, Linux, Oracle, DB2, MS SQL Server, Sybase,
Informix, Non-stop SQL, Java, JSP, NCR Teradata, Servlets, C++, C#, VC++, Perl, Dynix,
VBScript, COM, VB, HTML, DHTML, XML, .Net, J2EE, EJB, DCOM, ASP, Powerbuilder, Netscape
Messaging Server, MS DTS, Warehouse Builder, DataStage, DataLoad,
Business Process Management Staffware Process Suite – Business process & Integration IDS
ARIS BPI tool, Staffware BPM iProcess tool
Business Service Management Managed Objects Formula product Suite
Administration: Administrative outsourcing, Facilities Management, Physical security
certifications, Conference Room services, Video Conferencing, Office Design & Architecture,
Document Imaging, Mailroom services, Output services, Office environment Needs Analysis &
Assessments