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Countdown Technologies is focused on delivering the tools and services to lower cost and speed the implementation of computing and network technologies with its industry leading Universal Automation System Architecture (UASA). Countdown Technologies is the only licensed single source, software-enabled services company in North America that is focused on the implementation of computing and network technologies across the enterprise.

TECHNOLOGY LOGISTICS PORTAL

  • UASA Client tools for Network Type Devices, PCs, Servers, PBX, VoIP and Convergence products
  • UASA Server tools for managing large client side implementations
  • UASA Data Collection tools for GAP Analysis and Facility Audits
  • Data Interchange tools for linkage to existing systems and Project Management services

DESIGN AND CONSULTING SERVICES

  • Customization and creation of new and existing implementation tools

CONFIGURATION SERVICES

  • Physical receipt, Asset tracking and management
  • Automated configuration and testing tools/builds by project
  • Flexible facility locations: Virtual, Physical Co-location, or Countdown
  • No limitations on hardware, software, OS or network types
  • Final staging and shipment management to Client locations

IMPLEMENTATION SERVICES
Site Surveys, GAP Analysis, Physical Site Preparation, On-Site Equipment Installation, Setup, Testing, and Support More importantly, Countdown Technologies experience in software tools and services allows us to add value to your business by providing:

  • Fast and low cost implementation of computing network systems.
  • Cost-effective upgrades of advanced systems networks.
  • Time and resource optimization through advanced tools and repeatable methodologies.
  • The highest quality and consistent service delivery.
  • Accelerated ROI and revenue realization through earlier infrastructure availability.
  • Customer Satisfaction

Countdown Technologies has developed a business model designed to provide non-invasive tools and services to improve and reduce costs associated with technology implementations. These solutions which include, internetworking devices (routers, hubs, switches), computing devices (servers, workstations, laptops), handheld devices, application and network operating software, are all highly automated, and the methodologies and processes used have all been thoroughly proven
through years of experience.

The automation that Countdown brings to the increasingly complex technology implementation process allows for the skill sets and number of resources required to deploy a solution to be significantly reduced. Countdown has a solution that closes the gap between technology introductions and their assimilation in the market place. This paradigm shift in the implementation process for both the Technology Provider and the Technology User provides substantial benefit. Countdown’s configuration and process management tools are designed to reduce complex implementations by 40%-80% from the assessment to the completion stage of a project. In addition, Countdown’s error rates are virtually zero compared with an industry average estimated well over 5%.

Countdown’s brings a combination of people, process and tools to its solutions, and by doing so, is able to support complex technologies faster, efficiently, and more cost effective than other separate processes, but the real benefit is the increase ROI for its customer.

Increased Return on Sales (ROS)
A common complaint voiced by Technology Providers is that their biggest risk to margins is in the implementation process. Given the enormous dependency on technology use today, even just maintaining current legacy level systems is a huge challenge. Couple that with small incremental upgrades over the enterprise and the demand for all types of computing & internetworking skills still remains.

In some instances these upgrades actually create immediate revenue, which without a rapid implementation methodology would never exist. In other instances, rapid implementation accelerates revenues and realizes significant improvements to ROS. In a recent project, the Client was able to complete a complex 17,000 router deployment in 8 months, as opposed to 24-34 months as quoted by its closest competitor. As a result, the Client was able to realize communications cost savings that paid for the project in 3 months.

Reduced Risk
The proliferation of new products and support of existing ones has significantly increased the competitive pressures for Technology Providers to ensure a flawless “go to market” strategy where speed and cost of implementation and updates are critical to beat the competition. Countdown’s model can significantly lower the risk of product introductions and enhancements, thereby improving the Provider’s Return on Investment. Countdown ensures that the deployed products and services are implemented rapidly, accurately and with minimal operational disruption. Through the use of its tools, Countdown provides a unique and unequalled value proposition to its clients in their “go to market” or delivery strategies.

Reduced Cost and Increased Profitability
The lack of low cost trained and skilled technical workers has resulted in spiraling technical labor rates, which to a large extent have been canceling out the benefit of reduced software and hardware technology costs. Most information technology firms will therefore charge for their services on a time and materials basis (T&M), as they are generally unaware of both the cost and time of an implementation. Countdown’s automated tool implementation model allows our Clients to offer services on a fixed time, fixed cost basis.

You will then be able to convert an unknown and highly volatile implementation cost into a guaranteed fixed cost, which in turn allows you to price your projects more accurately, and profitably.

Consistent Implementations
By using tools which induce the use of “best practices”, all implementations go through proven processes and methodologies ensuring that the outcome of all projects are predictable, and are of a consistently high standard irrespective of the relative skill sets of the personnel on a particular project.

Products to be configured with Countdown UASA tools are done on-site by low skilled labor or sent to the appropriate configuration center. UASA is the process of knowledge capture, automation and feedback. It automates configuration and testing to ensure that all products and systems are “plug and play” and compatible with the client’s network by the time they leave the staging center.

Improved Customer Satisfaction and End-User ROI
Due to the speed, accuracy, less intrusive nature and virtual elimination of errors of implementations carried out using Countdown tools, our Clients benefit from increased customer satisfaction. In addition because Countdown’s tools and processes are able to crunch cycles by 40% to 80%, end-user customers are able to take advantage of their technology investment at a much earlier stage and utilize that technology for a far longer period before obsolescence creeps in. For example if one assumes that the life cycle of today’s technology is no longer than 36 months, every month extended to its utilization resulting from faster implementation, would improve the end users potential return on their Technology Investment by over 2.5% per accelerated month.

How Does Countdown Do It?
Through our ten (10) years of technology implementation experience, the Countdown team has developed a unique “best-of-breed” tools and service delivery practice. This practice leverages many important features including automating Staging and Configuration Centers and enabling minimally trained field technicians to perform like experienced experts.