
Logistics
Products and Services
Countdown
Technologies is focused on delivering the tools and services to lower
cost and speed the implementation of computing and network technologies
with its industry leading Universal Automation System Architecture
(UASA). Countdown Technologies is the only licensed single source,
software-enabled services company in North America that is focused on
the implementation of computing and network technologies across the enterprise.
TECHNOLOGY
LOGISTICS PORTAL
- UASA
Client tools for Network Type Devices, PCs, Servers, PBX, VoIP and
Convergence products
- UASA
Server tools for managing large client side implementations
- UASA
Data Collection tools for GAP Analysis and Facility Audits
- Data
Interchange tools for linkage to existing systems and Project Management
services
DESIGN
AND CONSULTING SERVICES
- Customization
and creation of new and existing implementation tools
CONFIGURATION
SERVICES
- Physical
receipt, Asset tracking and management
- Automated
configuration and testing tools/builds by project
- Flexible
facility locations: Virtual, Physical Co-location, or Countdown
- No
limitations on hardware, software, OS or network types
- Final
staging and shipment management to Client locations
IMPLEMENTATION
SERVICES
Site Surveys, GAP Analysis, Physical Site Preparation, On-Site Equipment
Installation, Setup, Testing, and Support More importantly, Countdown
Technologies experience in software tools and services allows us to add
value to your business by providing:
- Fast
and low cost implementation of computing network systems.
- Cost-effective
upgrades of advanced systems networks.
- Time
and resource optimization through advanced tools and repeatable methodologies.
- The
highest quality and consistent service delivery.
- Accelerated
ROI and revenue realization through earlier infrastructure availability.
- Customer
Satisfaction
Countdown
Technologies has developed a business model designed to provide non-invasive
tools and services to improve and reduce costs associated with technology
implementations. These solutions which include, internetworking devices
(routers, hubs, switches), computing devices (servers, workstations, laptops),
handheld devices, application and network operating software, are all
highly automated, and the methodologies and processes used have all been
thoroughly proven
through years of experience.
The
automation that Countdown brings to the increasingly complex technology
implementation process allows for the skill sets and number of resources
required to deploy a solution to be significantly reduced. Countdown has
a solution that closes the gap between technology introductions and their
assimilation in the market place. This paradigm shift in the implementation
process for both the Technology Provider and the Technology User provides
substantial benefit. Countdown’s configuration and process management
tools are designed to reduce complex implementations by 40%-80% from the
assessment to the completion stage of a project. In addition, Countdown’s
error rates are virtually zero compared with an industry average estimated
well over 5%.
Countdown’s
brings a combination of people, process and tools to its solutions, and
by doing so, is able to support complex technologies faster, efficiently,
and more cost effective than other separate processes, but the real benefit
is the increase ROI for its customer.
Increased
Return on Sales (ROS)
A common complaint voiced by Technology Providers is that their biggest
risk to margins is in the implementation process. Given the enormous dependency
on technology use today, even just maintaining current legacy level systems
is a huge challenge. Couple that with small incremental upgrades over
the enterprise and the demand for all types of computing & internetworking
skills still remains.
In
some instances these upgrades actually create immediate revenue, which
without a rapid implementation methodology would never exist. In other
instances, rapid implementation accelerates revenues and realizes significant
improvements to ROS. In a recent project, the Client was able to complete
a complex 17,000 router deployment in 8 months, as opposed to 24-34 months
as quoted by its closest competitor. As a result, the Client was able
to realize communications cost savings that paid for the project in 3
months.
Reduced
Risk
The proliferation of new products and support of existing ones has significantly
increased the competitive pressures for Technology Providers to ensure
a flawless “go to market” strategy where speed and cost of implementation
and updates are critical to beat the competition. Countdown’s model can
significantly lower the risk of product introductions and enhancements,
thereby improving the Provider’s Return on Investment. Countdown ensures
that the deployed products and services are implemented rapidly, accurately
and with minimal operational disruption. Through the use of its tools,
Countdown provides a unique and unequalled value proposition to its clients
in their “go to market” or delivery strategies.
Reduced
Cost and Increased Profitability
The lack of low cost trained and skilled technical workers has resulted
in spiraling technical labor rates, which to a large extent have been
canceling out the benefit of reduced software and hardware technology
costs. Most information technology firms will therefore charge for their
services on a time and materials basis (T&M), as they are generally
unaware of both the cost and time of an implementation. Countdown’s automated
tool implementation model allows our Clients to offer services on a fixed
time, fixed cost basis.
You
will then be able to convert an unknown and highly volatile implementation
cost into a guaranteed fixed cost, which in turn allows you to price your
projects more accurately, and profitably.
Consistent
Implementations
By using tools which induce the use of “best practices”, all implementations
go through proven processes and methodologies ensuring that the outcome
of all projects are predictable, and are of a consistently high standard
irrespective of the relative skill sets of the personnel on a particular
project.
Products
to be configured with Countdown UASA tools are done on-site by low skilled
labor or sent to the appropriate configuration center. UASA is the process
of knowledge capture, automation and feedback. It automates configuration
and testing to ensure that all products and systems are “plug and play”
and compatible with the client’s network by the time they leave the staging
center.
Improved
Customer Satisfaction and End-User ROI
Due to the speed, accuracy, less intrusive nature and virtual elimination
of errors of implementations carried out using Countdown tools, our Clients
benefit from increased customer satisfaction. In addition because Countdown’s
tools and processes are able to crunch cycles by 40% to 80%, end-user
customers are able to take advantage of their technology investment at
a much earlier stage and utilize that technology for a far longer period
before obsolescence creeps in. For example if one assumes that the life
cycle of today’s technology is no longer than 36 months, every month extended
to its utilization resulting from faster implementation, would improve
the end users potential return on their Technology Investment by over
2.5% per accelerated month.
How
Does Countdown Do It?
Through our ten (10) years of technology implementation experience, the
Countdown team has developed a unique “best-of-breed” tools and service
delivery practice. This practice leverages many important features including
automating Staging and Configuration Centers and enabling minimally trained
field technicians to perform like experienced experts.
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